PRIVACY POLICY

Last updated: 12 October 2026

Literary Filth respects your privacy. This policy explains how we collect, use and protect your personal information when you visit our website or place an order.

1. Who we are

Literary Filth is a UK-based independent business operated by a sole trader.

The business owner is the data controller responsible for personal information collected through this website.

Our legal business identity and contact address are available on our Business Information page.

2. What information we collect

Depending on how you interact with our website, we may collect:

  • Contact information: your name, email address, telephone number if provided, and delivery and billing addresses.

  • Order information: products purchased, order details, and personalisation instructions you provide.

  • Payment information: information required to process your order. Payments may be handled by third-party payment providers, and we do not intend to store full payment card details ourselves.

  • Enquiry information: information you provide when contacting us about an order, product or wholesale enquiry.

  • Website information: technical information such as your IP address, browser, device and activity on our website, depending on the website features and settings in use.

Please only provide personal information needed to place an order or make an enquiry.

3. How we use your information

We use personal information where necessary to:

  • Process and fulfil orders.

  • Arrange delivery and provide order updates.

  • Create personalised products according to your instructions.

  • Respond to customer service and wholesale enquiries.

  • Maintain business, accounting and tax records.

  • Operate, maintain and protect our website.

  • Meet our legal obligations and deal with disputes where necessary.

We will not use your information for email marketing unless we introduce that service and have an appropriate lawful basis to do so.

4. Our lawful basis for using your information

Data protection law requires us to have a lawful basis for processing personal information. Depending on the circumstances, these may include:

  • Contract: to process and fulfil your order or take steps you request before entering into a contract.

  • Legal obligation: to comply with applicable accounting, tax and other legal requirements.

  • Legitimate interests: to manage and improve our business, respond to enquiries and protect our website, where these interests do not override your rights.

  • Consent: where consent is required, for example for certain non-essential cookies or future marketing activities.

5. Who we share your information with

We only share personal information where reasonably necessary to operate our business or meet legal obligations. This may include:

  • Squarespace: our website and online shop platform.

  • Payment processing: We use Squarespace Payments to accept payments through our website. Payment information is processed securely by the payment service providers supporting Squarespace Payments, including Stripe. We do not directly store customers' full payment card details.

  • Delivery services: where necessary to deliver your order.

  • Professional advisers or public authorities: where required for legal, accounting or regulatory purposes.

These organisations may process information under their own privacy terms or as service providers acting on our behalf.

6. How long we keep your information

We retain personal information only for as long as necessary for the purposes for which it was collected.

Order and transaction records are generally retained for the periods required by UK tax and accounting law, which may be at least five years after the relevant Self Assessment filing deadline.

Customer enquiries and other correspondence are retained only for as long as reasonably necessary to respond to requests, provide customer support or resolve disputes.

Where information is no longer required, we take reasonable steps to securely delete or dispose of it.

7. International data transfers

Some of the third-party services we use to operate our website, process payments and manage orders may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we rely on appropriate safeguards or other lawful transfer mechanisms, as applicable under UK data protection law. These may include UK adequacy regulations or approved contractual safeguards.

For further information about how our service providers handle personal information, please refer to their respective privacy policies or contact us through our Contact page.

8. Cookies and website analytics

Our website uses cookies and similar technologies to support essential functions, including shopping basket and checkout features.

We also use Squarespace's website analytics to help us understand how visitors interact with our website.

Non-essential cookies are restricted unless you choose to accept them, where consent is required. When you visit our website, you can accept, decline or manage your cookie preferences using our cookie banner.

You can change your cookie preferences through the cookie settings available on our website. You can also control cookies through your browser settings, although disabling essential cookies may affect how the website functions.

For more information about how Squarespace uses cookies, please visit Squarespace's Cookie Policy.

9. Keeping your information secure

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Your data protection rights

Depending on the circumstances, you may have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct inaccurate information.

  • Request deletion of your information.

  • Ask us to restrict or object to certain processing.

  • Request a copy of information you provided to us in a portable format, where applicable.

  • Withdraw consent where processing relies on consent.

These rights are subject to applicable legal conditions and exceptions. We may need to verify your identity before responding.

To exercise your rights, contact us using the details in our Contact page.

11. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve them.

You also have the right to complain to the UK's Information Commissioner's Office (ICO). Information is available at https://ico.org.uk/.

12. Third-party websites

Our website may contain links to other websites or services. We are not responsible for the privacy practices of external websites, so please read their privacy policies before providing personal information.

13. Changes to this policy

We may update this policy when our business, website features or legal obligations change. The latest version will be published on this page with its updated date.

14. Contact us

For questions about this Privacy Policy, or to exercise your data protection rights, please contact us through our Contact page.

Our business identity and address can be found on our Business Information page.